The New Teacher Project

Operations Associate – Memphis Teacher Talent Initiative

Memphis, TN


The New Teacher Project (TNTP) helps school districts and states fulfill the promise of public education by ensuring that all students—especially those from high-need communities—get excellent teachers. A national nonprofit organization founded by teachers, TNTP is driven by the knowledge that although great teachers are the best solution to educational inequality, the nation’s education systems do not sufficiently prioritize the goal of effective teachers for all. In response, TNTP develops customized programs and policy interventions that enable education leaders to find, develop and keep great teachers and achieve reforms that promote effective teaching in every classroom. Since its inception in 1997, TNTP has recruited or trained approximately 37,000 teachers—mainly through its highly selective Teaching Fellows™ programs—benefiting an estimated 5.9 million students. TNTP has also released a series of acclaimed studies of the policies and practices that affect the quality of the nation’s teacher workforce, most recently including The Widget Effect: Our National Failure to Acknowledge and Act on Differences in Teacher Effectiveness (2009). Today TNTP is active in more than 40 cities, including Baltimore, Chicago, Denver, New Orleans, New York, and Oakland, among others. For more information, please visit


We are currently seeking a Staffing Team Operations Associate for our Memphis Teacher Talent Initiative.  The Operations Associate will be a TNTP employee based at the Memphis City Schools Board of Education.  This position is available immediately.


The Program


Teachers are the most powerful resource a school has to raise student achievement. Hiring decisions need to be driven by the imperative to help schools build the most effective instructional teams possible. That requires matching a highly vetted and screened pool of teacher applicants with school leaders who have been trained to hire teachers who are the best fit for the needs of their students. We will implement a start-to-finish teacher pipeline solution that is year-round and tied to results. Specifically, the Memphis Teacher Talent Initiative will collaborate with Memphis City Schools (MCS) to supply high-quality teachers, support effective matches between candidates and schools, strengthen hiring practices and ensure that all of the district’s principals can choose the best teachers for their classrooms from the strongest possible pool of candidates. The Teacher Talent Initiative services will include working directly with school leaders to strengthen their staffing approaches, market their schools to high-quality teacher candidates and identify teacher vacancies earlier in the school year. Through aggressive recruitment and selection, the Teacher Talent Initiative will amass a large, high-quality pool of teacher applicants – both traditionally certified and alternate route candidates - from which principals can hire the best who most closely fit school needs.

Role and Responsibilities


The Operations Associate will assist with the completion of all operations-related tasks that are necessary to support the placement of teachers in approximately 50 schools.  This position offers the successful candidate the opportunity to have a profound impact on how teachers are hired in schools in Memphis.  The Operations Associate responsibilities will include:


·         Working under the guidance of a Senior Program Manager to refer potential teacher candidates to schools

·         Assisting with all program related administrative processes and day-to-day operations including scheduling interviews between candidates and principals, and responding to communications via phone and e-mail in a timely manner

·         Providing outstanding customer service to and communicating regularly with candidates and school hiring teams via phone and e-mail

·         Maintaining data management systems for the initiative, including tracking of teacher hiring status documentation

·         Collecting and analyzing teacher data to benchmark progress against goals

·         Generating innovative solutions to program challenges

·         Planning, organizing, and managing the logistics of monthly principal meetings, site visits, and hiring events

·         Building strong working relationships with district staff, and other stakeholders as needed

·         Collaborating with a team of other Operations Associates to ensure Memphis schools open fully-staffed with high-quality teachers

·         Assisting the Senior Program Managers on additional projects as necessary


This position is a 40-hour/week position that will report to a Senior Program Manager on the Memphis Teacher Talent Initiative team.  




We are seeking candidates who believe deeply in our organization's mission, who thrive in an entrepreneurial and dynamic environment, and who demonstrate a record of achievement. Successful candidates will also demonstrate:


·         Excellent communication and writing skills

·         Strong organizational and event planning skills

·         Extraordinary attention to detail

·         Excellent computer skills including database management and Microsoft Office suite, particularly Microsoft Excel

·         A commitment to producing consistently high quality, detailed work

·         The ability to manage multiple responsibilities simultaneously

·         The ability to learn quickly and work in a fast paced environment

·         Flexibility

·         Strong interpersonal skills

·         The ability to work well independently and with others

·         The ability to work effectively with others at all levels of an organization and to consistently display a high level of professionalism in all interactions

·         The ability to identify challenges and actively work to find solutions

·         Knowledge of the Memphis school system (preferred)

·         Experience working with underperforming schools (preferred)

·         Knowledge of Human Resources administrative functions and processes (a plus)




The annual salary for this position is $45,000 or commensurate with experience in a similar position.  We also offer a motivated team of colleagues, a collegial atmosphere that values professional development, a comprehensive benefits plan effective on the first day of employment – including medical, dental, vision, disability, life insurance, flexible spending account options, generous vacation time, and a 403(b) plan with matching – as well as the opportunity to impact the direction of a growing, mission-driven company that is committed to the success of our nation’s children.


To Apply


Please submit your resume and tailored cover letter online at

We review applications on a rolling basis – so it is to your advantage to apply as soon as possible.  We will not consider applications without a cover letter tailored to this position, which can be addressed to the Human Capital Team.  The New Teacher Project is committed to fostering and capitalizing on the diversity of our organization. We are an equal opportunity employer and seek individuals of all ethnic and racial backgrounds to apply to this position.  If you would like to learn more about our mission, please visit our web site at